Horsemen Tee
-
It usually take us 3-4 business days to process your order, once your package is shipped out, you will get an e-mail notification of your shipping status update.
-
xVESSEL does not permit orders for resell purpose.
-
Customers from Hong Kong, Macao, Taiwan, please be sure to fill in your address in CHINESE and MUST use the name on your ID when filling in shipping information.
-
Japanese and Korean customers must fill in your address in ENGLISH
-
Chinese mailboxes (such as QQ, 163) will not be able to receive xVessel emails
-
Our official site does not support shipping to Mainland China. Mainland Chinese residents please purchase through our mini program on Wechat. Scan the QR code below to enter:
-
Any import duties and taxes will be charged once the parcel has reached the destination country and the recipient of the parcel must pay these charges.
-
Please be aware that import taxes for European Union countries (Uny, Italy, Spain, Russia, Sweden, etc) are approximately 30 to 140 pounds. Please check your text messages for further notice.
-
Failing to pay import taxes cannot receive a refund. Recipients are also responsible for any extra cost regarding shipping.
Shipping & Delivery
- xVESSEL will process orders within 3-4 business days after you place your order.
- International shipping takes approximately 7-15 business days to arrive.
Exchange & Refund
- xVESSSEL accepts returns or exchanges of xVESSEL products eligible to return within 14 calendar days of receipt of the products.
- Refunds will be made to the original purchaser, in the original method of payment and in the same currency as purchase.